Business Details
16 Years
experience
Trusted Carpet & Flooring Solutions in Sunderland
Established in 2010, Telfer Carpets has become a trusted name in the North East for premium carpet and flooring solutions. Founded by industry veterans Billy and Claire, our business combines over 50 years of collective expertise with a commitment to quality and customer satisfaction. We specialise in supplying and fitting a comprehensive range of products including carpets, laminates, vinyls, luxury vinyl tiles, and contract floor coverings. Our team of highly trained professionals ensures every installation meets the highest standards, supported by a 100% guarantee and free delivery on all fitted products.With a free plan and measure service, extensive product guarantees, and a showroom housing hundreds of samples, we cater to both residential and commercial clients across Sunderland, Seaham, Durham, and the wider North East region. Our family-run ethos ensures a personal approach, offering competitive pricing without compromising on quality or service excellence.
Services
Carpets
Laminate Flooring
Vinyl Flooring
Luxury Vinyl Tiles
Contract Floor Coverings
Details
- Year established: 2010
Highlights and features
- We offer a free plan and measure service with no obligation
- Our experienced fitters guarantee professional installations to the highest standards
- All products come with a 100% satisfaction guarantee
- Free delivery available across the North East region
- Family-run business with over 50 years combined industry expertise
Associations and certifications
- CHAS
What people say
Professional fitters
Excellent service
Great value
High quality
Prompt delivery
Services
Carpets
We supply and fit premium quality carpets for residential and commercial properties across the North East and UK. Our range includes modern loop pile, patterned, saxony, and twist pile carpets suitable for all budgets. All installations come with a 5-year guarantee against wear in normal domestic use when fitted with appropriate underlay by our experienced professionals.
Luxury Vinyl Tiles
Our waterproof luxury vinyl tiles offer practical, durable solutions ideal for kitchens, bathrooms, and high-traffic areas. Available in natural wood and stone effect designs, these easy-install tiles feature soft, warm underfoot properties and come with expert subfloor advice. Professional installation ensures perfect results for both residential and commercial spaces.
Contract Floor Coverings
We provide comprehensive flooring solutions for commercial clients including schools, hospitals, and offices. Our range features light and heavy commercial carpets, safety flooring, and wet room coverings with appropriate wear ratings. Backed by CHAS accreditation, we offer subfloor inspections and product recommendations for projects of all sizes.
Laminate Flooring
Our laminate flooring collection includes water-resistant options with true match accessories for seamless installations. Available in 7-9mm thicknesses from leading brands like Quickstep and Balterio, these durable floors resist scratches and suit modern homes. Professional fitting ensures optimal performance and longevity.
Vinyl Flooring
We offer versatile vinyl sheet flooring in wood, tile, and pattern designs across 2m, 3m, and 4m widths. Suitable for bathrooms and kitchens, our vinyl floors require minimal maintenance and feature slip-resistant properties. Professional installation ensures proper subfloor preparation and long-lasting results.
People
Billy Telfer
Co-Owner
With over 25 years in the carpet trade and family heritage in flooring, Billy brings extensive industry expertise to Telfer Carpets. His hands-on approach ensures quality control across all installations.
Claire Telfer
Co-Owner
Combining 12 years in the carpet profession with financial sector experience, Claire manages business operations and client relations while providing expert product knowledge to customers.
Questions
Do you provide free measuring services?
Yes, we offer a free measuring service when you select your preferred carpet or flooring product prior to our visit.
Are your fitters experienced professionals?
All our fitters have extensive experience in the flooring industry and provide guaranteed installations to the highest standards.
Do you offer free delivery?
Yes, we provide free delivery and 100% guarantees on all fitted carpets and flooring products across the North East.
Can you fit around existing furniture?
For optimal results, rooms should be cleared of furniture before fitting, though we understand some items cannot be moved.
Do you handle commercial flooring projects?
We specialise in contract flooring for schools, hospitals, and commercial buildings with CHAS accredited installation services.
What payment methods do you accept?
We accept major credit/debit cards and cash payments at our Sunderland showroom for all flooring purchases and services.
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