Business Details
Your Trusted Source for Stair Runners & Flooring Solutions
Fenston Carter emerges as a distinct online retailer. Beyond simply providing flooring options, we are dedicated to offering extensive guidance to aid you in selecting the most appropriate products for your needs. Backed by over 40 years of industry experience, Fenston Carter provides a treasure trove of flooring knowledge, including informative videos and detailed guides on installation techniques and accessory recommendations. 
Services
Stair Runners
Carpets
Wood Flooring
Carpet Tiles
Flooring Guides
Details
- Licensed
- Insured
Highlights and features
- We offer 40+ years of specialist flooring expertise
- Our products undergo rigorous manual quality checks
- We provide free UK delivery on orders over 150
- Our team offers expert installation guidance via video tutorials
- We guarantee accurate product colour representation
Payment methods
- Cash
- Debit cards
- Credit cards
What people say
Stunning quality
Free delivery
Easy installation guides
Accurate colour representation
Durable materials
Services
Stair Runners
Hand-made stair runners crafted from premium materials including wool, jute, and sisal. These durable floor coverings enhance staircase safety while adding aesthetic value. Available in multiple patterns and border options, they suit both traditional and contemporary interiors. Installation guidance ensures professional results for DIY enthusiasts and tradespeople alike.
Burmatex Tiles
Commercial-grade Burmatex carpet tiles offering design flexibility and practicality. Available in various patterns including Tivoli, Infinity, and Arctic ranges. These modular solutions allow custom layouts for office spaces while maintaining sustainability credentials through carbon-neutral nylon options. Free UK delivery applies to bulk orders.
Wood Flooring
Premium engineered wood flooring collections featuring oak, walnut, and herringbone patterns. The range includes unfinished and pre-finished options suitable for residential and commercial applications. Products combine natural aesthetics with enhanced stability for long-term performance in high-traffic areas.
Flooring Guides
Comprehensive video tutorials and written instructions covering measurement, cutting, and installation techniques. Step-by-step guidance available for complex staircases, winding steps, and bespoke configurations. Resources ensure customers achieve professional results with minimal waste.
Custom Rugs
Made-to-measure rugs and runners tailored to specific dimensions and design preferences. Available in various materials including 100% New Zealand wool and synthetic blends. Custom border options and pattern alignment services ensure perfect integration with existing interior schemes.
Questions
Are stair runners safe for homes with children?
Yes, our stair runners provide enhanced grip and reduce slip risks, making them ideal for families with young children.
Do you offer international shipping?
We deliver worldwide for custom rugs and runners, with free UK delivery on orders over £150.
Can I install runners myself?
Yes, we provide detailed video guides for DIY installation, though professional fitting is recommended for complex staircases.
What materials are used in your runners?
We use premium wool, jute, sisal, and synthetic fibres, all manually inspected for quality before dispatch.
Do you provide return options?
Yes, we offer returns within 14 days of delivery for unused products in original condition.
How do I choose pattern alignment?
Product descriptions specify pattern options, or contact our team for personalised guidance on alignment choices.
Videos
Reviews (6)
Emma Brattle
Jan 08, 2024
Report
We are really happy with our stair runner. It is of excellent quality, the carpet fitter was also impressed and said that it will last a lifetime. Rob was very communicative throughout the process. Thanks and would definitely recommend
Huda
Jan 07, 2024
Report
The item was exactly as shown on photo! the design and quality is amazing and the customer service was great - they answered all the questions I had There was a little hiccup as the incorrect order was sent but the team rectified it within a day and arranged pick up of the incorrect item and the one I brought was delivered two weeks after. Great team, loved the item, only downfall is the delivery time but this is expected with an item like this.
Yasmin Lawton
Jan 02, 2024
Report
We're so pleased with our new stair runner! The style we ended up choosing goes perfectly with our home and the quality of the carpet seems very long lasting. We did have a few issues with platform cutting because our stairs bend so I would recommend including this service to make sure it fits perfectly. And Rob was a delight and super communicative throughout the process.
Kristin
Dec 01, 2023
Report
Amazing product, extremely well made and with a rubber like backing that helps greatly when installing! Super easy to DIY your own stair runner
Reena
Sep 16, 2023
Report
Fantastic communication, guided me the entire way and answered my numerous questions promptly, Ive ended up with the staircase I imagined in my head, extremely happy with the final product
Jack F.
Jun 28, 2023
Report
We recently bought a stair runner through Fenston Carter on their Etsy page - and we absolutely love it. The material is really high quality and it is clear a lot of care has gone into making it. It was the final part of our hallway renovation and we couldnt be happier with the finish. These guys were the only company we could find that offered nice, modern designs too. Highly recommended!